Terms & Conditions

Payment options

Paypal:

Paypal is optional in our online shop. Press on the “complete your purchase” box and Paypal will pop up as a payment option.

Klarna Checkout:

Pay by card
Bank payment
Get first, pay later
Slice it (Pay a little every month)

Shipping and delivery information

We ship worldwide, make sure to pick your country at the check out.

Orders from EU countries are shipped with PostNord First Class, 99 SEK (9 EUR). Free shipping on orders over 800 SEK inside Sweden.
Delivery time is 1-3 weekdays.

All international orders are shipped with PostNord First Class, 199 SEK (19€ / 19$) Delivery time is about 1 week.

Returns

Our policy lasts 14 days. If 14 days have passed since you received your order, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as you received it in. It must also be in the original packaging. Remember to include your order number.

Refunds are not accepted on products on sale. Though, you can make an exchange to antoher item which has the same price tag (or combine several products to reach the same price)

The return address is:
XLNC GOTHENBURG
417 45 Nolehultsvägen 22
Gothenburg, Sweden

XLNC GOTHENBURG does not stand for any return shipping fees.

XLNC GOTHENBURG does not accept refunds on shipping fees. When an order is fulfilled and sent, it is not possible to get a refund for the cost of shipping.

Cancel order

To cancel an order, make sure to contact us as soon as possible via e-mail (contact@xlncgothenburg.com) with your order number.

If you are cancelling an unshipped order you will get all your money back. If your order has been shipped we will not stand for any return shipping fees. The money will be refunded to the same account we charged you from.

It is possible to change size of your product, but remember your item must be unused and in the same condition as you received it in. We will not stand for your return shipping fee, but we will pay for the reshipped product in the desired size.

Exchanges

XLNC GOTHENBURG do not administrate exchanges of products that has been ordered from our webshop. But you can cancel your order so your money will be refunded, then you place a new order of the product that you would like to have instead.

Business information

XLNC Gothenburg is a registered company in Sweden
Our organization number is:
9711211673
We're registrated at:
Nolehultsvägen 22, 417 45
Gothenburg, Sweden

Security

We provide a safe system to shop with. Personal data and card numbers are processed by encrypted pages (SSL-certificate). This makes the information incomprehensible for any third parties.

We respect your privacy and your personal information is handled on encrypted servers.