Terms & Conditions

Payment options

Paypal:


Paypal is optional in our online shop. Press on the “complete your purchase” box and Paypal will pop up as a payment option.


Klarna Checkout:

  • Pay by card
  • Bank payment
  • Get first, pay later
  • Slice it (Pay a little every month)



Shipping and delivery information

We ship worldwide, make sure to pick your country at the check out. (Top of the site, left corner)

Orders from Scandinavian countries and Finland are shipped with PostNord First Class, 49 SEK(4 EUR). Free shipping on orders over 800 SEK, (Scandinavian countries and Finland only) Delivery time is 1-3 weekdays.

All international orders are shipped with PostNord First Class, 99 SEK (9€ / 10$) Delivery time is about 1 week.

 


Returns

Our policy lasts 14 days. If 14 days have passed since you received your order, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as you received it in. It must also be in the original packaging. Remember to include your order number.

The return address is:
XLNC GOTHENBURG
417 45 Nolehultsvägen 22
Gothenburg, Sweden

XLNC GOTHENBURG does not stand for any return shipping fees.


Cancel order

To cancel an order, make sure to contact us as soon as possible via e-mail (contact@xlncgothenburg.com) with your order number.

If you are cancelling an unshipped order you will get all your money back. If your order has been shipped we will not stand for any return shipping fees. The money will be refunded to the same account we charged you from.

It is possible to change size of your product, but remember your item must be unused and in the same condition as you received it in. Wwe will not stand for your return shipping fee, but we will pay for the reshipped product in the desired size.



Exchanges

XLNC GOTHENBURG do not administrate exchanges of products that has been ordered from our webshop. But you can cancel your order so your money will be refunded, then you place a new order of the product that you would like to have instead.


 

Business information

XLNC Gothenburg is a registered company in Sweden
Our organization number is:
9711211673
We're registrated at:
Nolehultsvägen 22, 417 45
Gothenburg, Sweden



Security

We provide a safe system to shop with. Personal data and card numbers are processed by encrypted pages (SSL-certificate). This makes the information incomprehensible for any third parties.

We respect your privacy and your personal information is handled on encrypted servers.



 

Questions or concerns

Contact us at,

Email: contact@xlncgothenburg.com
or message us at any of our social medias.